Today I called this dealership to set up an appt for a test drive. I was excited and prepared to purchase. When I got there , turns out you have to show proof of funds or run credit to test drive. I find that to be highly frustrating, not sure how that promotes the buying experience. Just wanted to share for others who not want to waste time.
THOMAS WILLIAM JEFFREY Your online appointment was for a BMW X5 SUV that was parked outside. When you arrived, you requested to test-drive three different vehicles, including a BMW M2 coupe inside our showroom. That was a substantial change from the vehicle you scheduled to see, moving from an SUV to a small performance coupe. Our test-drive policy requires proof of funds or credit qualification. An appointment does not waive those requirements. Before moving four vehicles to bring a $60,000 vehicle out of our showroom, we require those steps to be completed. You are entitled to disagree with the policy. However, stomping your feet, slamming a vehicle door, and making threats are unacceptable. Respect for our staff and property is a basic expectation. Based on your conduct during the visit, we have decided not to proceed with a sale. Eurobahn BMW MINI Mercedes-Benz Audi Services Management
- Eurobahn BMW MINI Mercedes-Benz Audi