1

Not sure how this company has a good rating but I spoke to Anthony (THE GM, is this a joke) today who needs to take a customer service class. Very rude. First he had me confused with some couple that was up there recently looking at an SUV. I have no idea what that had to do with the car I was asking about. Second, the price of the BMW they're trying to sell is about $500 over the blue book price, which I'm sure isn't in excellent condition. Rims are scuffed. From the pics on their site, it looked like they were all damaged. Told me he could remove the damaged $2k rims but only take off $100-$200 from the already overpriced vehicle. Then when I told him the price was ridiculous he quickly reminded me that I didn't have to buy from them, as if I didn't know that. Those rims can't possibly be worth $2k now. Get another sucker Anthony. So glad I didn't drive 2hrs out there for bad customer service. By the way I NEVER discussed a price with this liar. I asked if he would take $2k off because he said he would replace the rims and put the factory on. Not sure of any obstacles. Never discussed the amount I was willing to pay. I clearly said i wanted to pay cash and that was it. Funny Anthony. I think you still have me confused with someone else. I was never accommodated. He never asked me would I like to see anything else. I'm not sure who he has me confused with. Telling your customers that they can go somewhere else is bad business and very unprofessional. I did customer service for 15 years and I would've never spoke to a customer the way you spoke to me nor would I try to slander someone's name with inaccurate information. FYI all of my reviews are true and honest. Should we upload the recording of the 1 and only phone call I had with you? And Why would I even have you check my GOOD credit when I wanted to pay cash. Also, I hope you didn't look up my credit because that would be illegal since I NEVER gave you permission.

Ms.Marisa Conway, I apologize if you felt offended during our conversation. Customer service is our #1 priority, as our good rating reflects. You were initially upset because we could not accommodate your budget. Taking $3k off the price of a car at market value was not possible. If you had visited our facility and personally seen the specific vehicle in question, we could have shown you that the vehicle is in excellent condition and the priced at market value. You gave us multiple obstacles of having a low budget and bad credit. And we still tried to accommodate you with a different vehicle in your price range. I apologize again if this upset you but we cannot sell a vehicle to you that you cannot bear the expense of. While it shows by the 15 negative reviews out of the 25 you’ve written, that it may be hard to find a business that may satisfy your impractical expectations, we still wish you the best in finding a vehicle that best accommodates your needs. Anthony

- Eurobahn BMW MINI Mercedes-Benz Audi
5

Amazing service is a understatement. I came to get my Genesis rear bumper painted. Anthony rushed over as soon as i walked in and got me all set up in 25 min. They had it done by the next business day and the paint job was beyond perfect.

5

Amazing is an understatement of the service Eurobahn puts out. I arrived and got greeted by Anthony. They got my paint job done by the next day. impeccable job on my Car

Omar, We appreciate the feedback and look forward to working with you again on your next service!

- Eurobahn BMW MINI Mercedes-Benz Audi
5

Last week, My mini got hit by another vehicle while I was taking the turn so there was a big dent on the front of vehicle which was truly looking awful. My neighbor suggested me Eurobahn body repair shop and I took my vehicle to their collision center. They gave me a very competitive quotation and after the repair car was looking like brand new one with scintillating shine. Great job team!

Thank you for the kind words Aston.

- Eurobahn BMW MINI Mercedes-Benz Audi
5

I have been going to Eurobahn for years. They always know exactly what I need and always stay within quote for work that needs to be done. Very honest and can’t think of anyone I trust more for car repairs. Myra at the front desk is just fantastic to work with. Eurobahn keeps my 1999 BMW running well!! I highly recommend them for BMW work.

Kate - Thank you for the review and patronage over the past 7 years! We appreciate the business and will be here when you need us.

- Eurobahn BMW MINI Mercedes-Benz Audi
5

Extremely courteous and professional. I would highly recommend to anyone. It was my first visit and I was very impressed with them and the service was completed timely and accurately. They made a new repeat customer with me.

Thank you for the business and support. We look forward to working with you again.

- Eurobahn BMW MINI Mercedes-Benz Audi
5

This place is amazing, fixed everything I needed. Perfect one-stop-shop Highly recommended to Euro-car owners.

Thank you so much for your kind words, Cameron. We really appreciate you taking the time out to share your experience with us. Cheers, Eurobahn BMW MINI Mercedes-Benz Audi

- Eurobahn BMW MINI Mercedes-Benz Audi
5

I went to Eurobahn during a short visit to NC and purchased my car. This place and the people are super friendly and professional. It was a pleasure working with Ray, he was not only knowledgeable about the car but also was honest in regards to the questions I had. This was by far the easiest and fastest transaction I've had with buying a car. I will definitely be using there body shop for future repairs and services. I highly recommend this place for anyone looking for excellent customer service.

Thank you so much for your kind words, Robina. We really appreciate you taking the time out to share your experience with us. Cheers, Eurobahn BMW MINI Mercedes-Benz Audi

- Eurobahn BMW MINI Mercedes-Benz Audi
5

Very neat and professional business. Shop area is well maintained and up to date. Technicians are well qualified for any make and model.

Thank you so much for your kind words, In The. We really appreciate you taking the time out to share your experience with us. Cheers, Eurobahn BMW MINI Mercedes-Benz Audi

- Eurobahn BMW MINI Mercedes-Benz Audi
5

Thank you so much for your 5-star, Bridget. We really appreciate you taking the time out to share your experience with us. Cheers, Eurobahn BMW MINI Mercedes-Benz Audi

- Eurobahn BMW MINI Mercedes-Benz Audi
Eurobahn BMW MINI Mercedes-Benz Audi is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Eurobahn BMW MINI Mercedes-Benz Audi (336) 542-3555 if you have any issues in accessing any area of our website.