5

5

Great experience purchasing a vehicle here. Thanks Christian and Jared!

Thank you so much, Natalie! We’re glad to hear you had a great experience and that Christian and Jared took good care of you. We truly appreciate your business and hope you’re loving your new vehicle. Please let us know if we can help with anything in the future! --- Eurobahn BMW MINI Mercedes-Benz Audi

- Eurobahn BMW MINI Mercedes-Benz Audi
5

Great experience! Especially as a female buyer!

Thank you, Kasandra! We really appreciate your kind words and are so happy to hear you had a great experience with us. Creating a comfortable, transparent, and positive buying experience for everyone is very important to us. We’re grateful you chose Eurobahn and hope to see you again down the road! --- Eurobahn BMW MINI Mercedes-Benz Audi

- Eurobahn BMW MINI Mercedes-Benz Audi
3

I can't speak to that sales service, but I would not recommend coming here for routine car servicing. I gave them 3 stars for completing the service. Be warned if you do bring your car here they may keep your car for 9 hours and then offer to arrange an overnight stay. I dropped my car off shortly before 8 AM EST for the B5 service. According to the Mercedes-Benz dealership this service takes 4 hours max (even there they do not have one mechanic working on it for 4 straight hours). I called around 4 PM EST to inquire when my car would be ready as I assumed the service center would close at 5. The front desk attendant stated the service center closed at 6 (not to advise me, but just to be sassy to a paying customer). She advised that the car was being washed and they'd call once it was done. A car wash was not listed as part of the service. It is not listed in the paperwork or in the estimate they sent to approve the work. It is also winter and it currently feels like 20 degrees outside. Washing my car (or any car) at 4 PM EST in the wintertime isn't something that is necessary. Around 530 PM EST when I had not heard from them (they close at 6), I decided to go so I could pay and wait for them to complete whatever it is they were doing to my car. They finally called around 545 PM EST to say the car was done and asked if I was going to come or if I wanted to arrange for them to keep it overnight. Now extremely unhappy with this experience, I advised I called previously for an ETA and was snakily told by the front desk attendant that they'd call when the keys were returned. I arrive around 550 PM EST and the car was not ready. The front desk attendant states the car is still being washed (almost 2 hours later). To the credit of the service worker, he did try to apologize for a "miscommunication" but I'm not sure what miscommunication occurred as I was told nothing so he was promptly ignored. Yes, they completed the B5 service at some point between 8 AM and 4 PM EST and then proceed to wash my car for 2 hours... They also sprinkled in a touch of extortion when they advised they'd take an ACH but would keep my car until they received the money ($583). So I paid by card (with a 3% fee) and I won't be coming back. I'd rather pay the cost of Mercedes-Benz dealership car service if it means I receive Mercedes-Benz dealership customer service. The $250 I saved going there was not worth this experience. The dealership would have gotten it done faster and I would not have wasted my day sitting at home without a vehicle.

Ashley, thank you for taking the time to leave a review. We appreciate all feedback and are glad the service itself was completed. While experiences and timing can vary, your comments have been noted. We appreciate you choosing Eurobahn and wish you the best moving forward. --- Eurobahn BMW MINI Mercedes-Benz Aud

- Eurobahn BMW MINI Mercedes-Benz Audi
5

Amazing service, Daca was able to help me out and made the entire buying process very easy, even for an out of state purchase.

Thank you so much, Sean, for the great review! We’re thrilled to hear that Daca made your buying experience smooth and easy — especially for an out-of-state purchase. We truly appreciate your trust in us and hope you’re enjoying your new vehicle. Please don’t hesitate to reach out if we can help with anything in the future! -- Eurobahn BMW MINI Mercedes-Benz Audi

- Eurobahn BMW MINI Mercedes-Benz Audi
5

Awesome staff and experience, Christian went above and beyond with assisting me with the car I had my eye on for quite some time! Quick and upfront about everything, very friendly people that genuinely care about helping you get a quality and thoroughly inspected vehicle!!

Thank you, Jordan! We really appreciate you taking the time to share your experience. Christian will be so happy to hear your kind words — he takes great pride in going the extra mile. We’re glad we could help you find the right vehicle and make the process quick, transparent, and enjoyable. Welcome to the Eurobahn family, and we look forward to seeing you again! --- Eurobahn BMW MINI Mercedes-Benz Audi

- Eurobahn BMW MINI Mercedes-Benz Audi
5

Amazing customer service, very friendly staff that is fun to work with! Very smooth buying process. Highly recommend! They detailed the car for us and filled it up with gas before we drove off!

Thank you so much, Sterling! 😊 We truly appreciate your kind words and recommendation. It was a pleasure working with you, and we’re so glad you enjoyed a smooth buying experience. We always want our customers driving off feeling confident and taken care of—right down to a full tank and a freshly detailed car! 🚗✨ We look forward to seeing you again in the future. --- Eurobahn BMW MINI Mercedes-Benz Audi

- Eurobahn BMW MINI Mercedes-Benz Audi
5

Amazing experience, fast and efficient.

Thank you, Lum! We’re so glad to hear you had an amazing experience with us. Providing fast, efficient, and seamless service is always our goal, and we truly appreciate you taking the time to share your feedback. We look forward to assisting you again! --- Eurobahn BMW MINI Mercedes-Benz Audi

- Eurobahn BMW MINI Mercedes-Benz Audi
5

Amazing place, amazing people! Had such a great experience and bought my (new to me) 2018 Volvo. Jared and Christian helped make this a seamless and easy process, and worked with me to get the best deals. Couldn’t have asked for more!

Thank you so much, Kestyn! We’re thrilled to hear you had such an amazing experience and that your “new-to-you” 2018 Volvo found the perfect home. Jared and Christian will be over the moon knowing they helped make everything seamless and stress-free for you. We truly appreciate you choosing Eurobahn and trusting us to get you the best deal. Enjoy every mile in your Volvo — and remember, we’re always here for anything you need! ---- Eurobahn BMW MINI Mercedes-Benz Audi

- Eurobahn BMW MINI Mercedes-Benz Audi
5

Great group of professionals. Dustin was extremely helpful with the diagnosis of a persistent coolant issue. I will certainly bring my car back for more services.

Thank you, TL! We’re so glad to hear your experience with us was a great one. Dustin takes tremendous pride in diagnosing the tough issues, and he’ll be grateful to know his persistence made a difference for you and your vehicle. We appreciate your trust and look forward to taking care of your car for many miles to come. If you ever need anything, our team is always just a call away. 💛🔧 --- Eurobahn BMW MINI Mercedes-Benz Audi

- Eurobahn BMW MINI Mercedes-Benz Audi
101 S Swing Rd Greensboro, NC 27409 (336) 542-3555
Eurobahn BMW MINI Mercedes-Benz Audi is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Eurobahn BMW MINI Mercedes-Benz Audi (336) 542-3555 if you have any issues in accessing any area of our website.